Privacy Policy

    FACTSWHAT DOES TOWN CENTER BANK FRANKFORT OR NEW LENOX DO WITH YOUR PERSONAL INFORMATION?Rev September 2023
    Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
    What?The types of personal information we collect and share depend on the product or service you have with us. This information can include:
    • Social Security number and income
    • Account balances and Payment history
    • Credit history and Credit scores
    When you are no longer our customer, we continue to share your information as described in this notice.
    How?All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Town Center Bank chooses to share; and whether you can limit this sharing.

    Reasons we can share your personal informationDoes Town Center Bank Frankfort or New Lenox share?Can you limit this sharing?
    For our everyday business purposes —
    such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
    YesNo
    For our marketing purposes –
    to offer our products and services to you
    YesNo
    For joint marketing with other financial companiesNoWe don’t share
    For our affiliates’ everyday business purposes –
    information about your transactions and experiences
    NoWe don’t share
    For our affiliates’ everyday business purposes –
    information about your creditworthiness
    NoWe don’t share
    For our affiliates to market to youNoWe don’t share
    For nonaffiliates to market to youNoWe don’t share

    Questions?Call (815) 806-7001 or (815) 463-7002 or go to www.towncenterbank.net

    Who we are
    Who is providing
    this notice?
    Town Center Bank Frankfort or New Lenox
    What we do
    How does Town Center Bank protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We are committed to providing the highest level of security and privacy regarding the collection and use of our customers’ personal information.
    How does Town Center Bank collect my personal information?We collect your personal information, for example, when you
    • Open an account or deposit money
    • Pay your bills or apply for a loan
    • Use your credit or debit card
    We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
    Why can’t I limit all sharing?Federal law gives you the right to limit only
    • sharing for affiliates’ everyday business purposes – information about your creditworthniess
    • affiliates from using your information to market to you
    • sharing for nonaffiliates to market to you
    State laws and individual companies may give you additional rights to limit sharing.

    Definitions
    AffiliatesCompanies related by common ownership or control. They can be financial and nonfinancial companies.

    Town Center Bank has no affiliates.
    NonaffiliatesCompanies not related by common ownership or control. They can be financial and nonfinancial companies

    Town Center Bank does not share with nonaffiliates so they can market to you.
    Joint MarketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you.

    Town Center Bank doesn’t jointly market.

    Other important information